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Welcome to Customwood by Daiken
Should I be concerned about the possible health effects caused by exposure to dust from Customwood MDF?
All dust, regardless of whether it comes from MDF, Particleboard or any other wood or non-wood based material, is potentially harmful. The International Agency for Research on Cancer (IARC) classifies wood dust as a Group 1 Carcinogen. This means the substance is carcinogenic to humans. This classification is not unique to MDF and it equally applies to all wood dust from timber and wood panel products (MDF, Particleboard, Plywood, etc).

What can I do to ensure a safer workplace regarding wood dust?
In order to ensure a safe working environment, when machining timber or wood panel products, priority should always be given to limiting the volume of dust. Dust extraction equipment should be fitted to machinery and workplaces to minimise the volume of dust. People working with wood panels should take appropriate steps to minimise exposure to dust. Where possible wood products should be cut or machined in a well-ventilated area. It is very important to maintain volume and concentration of dust below safe exposure levels. More information on dust is available in the Materials Safety Data Sheet (MSDS).

What are the products used to manufacture Customwood and what approximate percentage of it?
Customwood is made using wood fibres (mostly from Radiata Pine), Urea Formaldehyde (UF) resin and a minute amount of paraffin wax. Wood is at least 80%, the UF resin between 10 and 20% and paraffin wax is less than 1%.

FORMALDEHYDE: What is it?
Formaldehyde is a simple chemical made of hydrogen, oxygen and carbon – it is a gas and a natural part of our world. We make it in our bodies and it occurs naturally in the air we breathe. Formaldehyde occurs as a natural product in most living systems and in the environment. In addition to these natural sources, common non-occupational sources of exposure include vehicle emissions, materials, carpets, paints and varnishes, food and cooking, tobacco smoke and the use of formaldehyde as a disinfectant.

Levels of formaldehyde in outdoor air are generally below 0.001 mg/m3 in remote areas and below 0.02 mg/m3 in urban settings. The levels of formaldehyde in the indoor air of houses are typically 0.02–0.06 mg/m3.

Man-made formaldehyde is no different from naturally occurring formaldehyde. It has been commercially manufactured for more than 100 years. Formaldehyde is part of the adhesives used to manufacture Medium Density Fibreboard (MDF) and Particleboard. The IARC recognizes formaldehyde as carcinogenic for humans.

Daiken New Zealand Limited offers to the market the lowest range of formaldehyde emitting MDF: Formaldehyde Emission E1 and E0 according to AS/NZS 1859.2:2004; JIS F3 Star and F4 Star according to JIS A 5905:2003, CARB P2 and Ultra Low Emitting Formaldehyde (ULEF) according to California Air Resource board regulations.

Is Customwood MDF able to be used as a bracing element? Do you have a BRANZ Bracing Report?
Yes it can be, and we do, please see the Downloads section of this website for a copy.

Does Customwood MDF have a BRANZ tested Fire Rating?
We do have a Fire Test Report in the Downloads section of this website. For tested Customwood premium stocked MDF products, our current NZBC C/VM2 Group Number Classification is 3. We do not currently produce a specialist fire rated board (to meet group 1 or 2 classification).

Is Daiken NZ Customwood MDF environmentally friendly?
Daiken MDF is made from sustainable resources and we are part of New Zealandís Environmental Choice Programme. Please see the Environment section for more information.

What sizes are available in Customwood MDF?
Please refer to our product information shown on the left of this page to view relative domestic stocked products, or select the made to order link for more detailed options.

What is the weight of a sheet of Customwood MDF?
Weights will of course vary depending on the density and size of each panel and some environmental factors. Please contact us for more detailed information about product densities/weights to meet your needs.

How can we purchase Customwood MDF?
Customwood MDF can be purchased through your local wood merchant or DIY store, please call our Customer Services (0800 369 633) for your nearest Customwood stockist. Alternatively you may contact us via the Contact section of this website. Please note that we do not sell direct to consumers.

Do you sell heat pumps?!
Although the spelling is similar to Daikin heat pumps, at Daiken NZ we manufacture Customwood MDF (medium density fibreboard) timber products made from NZ plantation grown Pinus Radiata. Please see http://www.daikin.co.nz/ for more info about heating.
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